Delivery

Northern Ireland 
Free NI delivery on orders over £29.95

We offer free 2-3 day delivery for all orders over £29.95

All orders placed before 2 p.m. will be processed the same day and delivered accordingly with chosen delivery option. Please note that courier companies work from Monday to Friday(excluding Bank Holidays).

NI Express delivery is £2.99 and if ordered before 2pm will be delivered next day Mon-Frionly T’s & C’s apply (all our orders will be processed same day if ordered before 2pm. Sometimes the courier can let us down but we guarantee all express items are sent same day if ordered before 2pm).
 
Shipping on orders under £29.95 will be £2.99 and are 1-3 days delivery sent via recorded signed for post.
 
For queries on shipping times and order status please email sales@nisupplements.com
 
Ireland
Free Ireland delivery on orders over £99.99

We offer free 2-3 day delivery for all orders over £99.99

All orders placed before 2 p.m. will be processed the same day and delivered accordingly with chosen delivery option. Please note that courier companies work from Monday to Friday(excluding Bank Holidays).

Ireland Express delivery is £5.99 and if ordered before 2pm will be delivered next day Mon-Frionly T’s & C’s apply (all our orders will be processed same day if ordered before 2pm. Sometimes the courier can let us down but we guarantee all express items are sent same day if ordered before 2pm).

Shipping on orders under £99.99 will be £3.99 and are 1-3 day delivery sent via recorded signed for post.
 
 
UK Mainland (excluding Highlands and Islands)
Free UK Mainland delivery on orders over £29.95 and under 1kg. Orders Under 1kg are sent via Royal Mail. This is an insured and signed for service which usually takes only 2-3 days. However, it's not a time-guaranteed service so in some cases it may take a few days longer. 
 
Orders 1kg-2kg are sent via Parcelforce Service and require a signature. This is 2-3 days delivery service costing £3.99
 
Orders over 2kg to 20kg are sent via courier service with 2-4 day delivery costing £7.99
 
International Shipping
 
For international shipping please contact us at sales@nisupplements.com with your order and address and we can quote you asap.
 
Please note all delivery time estimates are subject to stock availability and receiving your order by 2:00 pm. Orders placed after 2:00 pm will be processed next working day. Orders are not processed or delivered on weekends and bank holidays.
 
If for any reason we expect that your order will not arrive within the specified times, we will e-mail or call you shortly after receiving your order. It is therefore very important for you to provide a valid e-mail address and contact number that we can get hold of you on. Please be sure to check your e-mails and phone messages shortly after placing the order in case we need to contact you.
 
If an order is returned to us due to customer error (failure to take delivery of the order or arrange a collection/redelivery) then a re-shipping fee is applicable. This is due to the cost of re-packing, and re-shipping that item. A refund of the item minus our shipping costs can be provided as an alternative, but if the error is ours, the item will, of course, be re-shipped at our cost.
 
Lastly, there is sometimes human error can happen either from ourselves or couriers/delivery companies that we use. It may arrive late; it may arrive damaged; it may not arrive at all. But in any of these cases, we will rectify this with immediate effect directly with yourself and you will get a full refund for any postage you have paid. Incorrect delivery information as stated by the customer is the responsibility of the customer, who will be charged for collection on their behalf.
 
We try our best to help everyone, but for legal reasons brought about by a minority of our customers, we do need to state that it is the customer's responsibility to ensure that they are present to sign for the parcel. In no way can NI Supplements, Fastway Couriers, Myhermes, DPD, PARCELFORCE or Royal Mail be held liable for failed deliveries unless either of those parties has been negligent in their duty to deliver.